Fresh Prospects - Privacy Policy for Chrome Extension

Last Updated: 25th October 2024

1. About This Privacy Policy

1.1. This Privacy Policy ("Policy") outlines how Fresh Prospects ("we", "us", or "our") collects, uses, and protects personal data when you use our website [https://freshprospects.ai] ("Website"), application https://app.freshprospects.ai ("Application") and our Chrome extension ("Extension").

1.2. This Policy details the types of data we collect, how we handle, store, and protect your data, and your rights regarding your personal data.

1.3. Fresh Prospects is based in the Philippines and is the data controller for personal data collected through our Website and Extension. We are committed to handling data in compliance with applicable privacy laws.

1.4. For any questions or concerns regarding this Policy, please contact us at privacy@freshprospects.ai

2. What Data We Collect and Why

2.1. Data Collected via the Chrome Extension

LinkedIn Cookies: When you initiate a data export, we collect your LinkedIn session cookie to facilitate the export on our cloud-based service.
Profile and Search Information: The Extension collects data about the LinkedIn profile, search, or list currently viewed to deliver relevant functionality, including customising and optimising your LinkedIn experience.
LinkedIn Interface Interaction: The Extension may manipulate the LinkedIn user interface to improve usability and enhance functionality.

Note: This information is used solely to provide and enhance the service. Your LinkedIn session data, profiles, and searches are never shared with third parties.

2.2. Data Collected When Using Our Website and Application

Usage Data: When you visit our Website, we track usage statistics such as pages viewed, time spent on each page, and user interactions. This data may include your IP address, geolocation, browser type, and site usage patterns.
Account Information: If you create an account, we collect information such as your email, name, and company name. This data personalises your experience and enables us to send onboarding materials, updates, and invoices.
Payment Information: For paying customers, we collect payment card details for billing purposes.

Cookies and Tracking: We use cookies to improve your browsing experience and gather analytics data. Please refer to our Cookie Policy for more details.

3. User Consent and Prominent Disclosure

3.1. User Consent: By installing or using the Extension, you agree to the collection of LinkedIn session cookies and profile or search information as needed to perform services. Consent is obtained at installation, and we do not collect additional data without your permission.

3.2. Prominent Disclosure: Our Chrome Web Store listing and installation prompt will clearly state what data is collected, why it’s collected, and how it’s used.

3.3. Opt-Out: You may disable non-essential data collection from the Extension settings, or choose to use the service in “offline mode,” which will limit data collection to only what’s needed for local functionality.

4. How We Handle, Share, and Protect Your Data

4.1. Data Handling: All collected data is used solely to deliver and improve our services. We minimise data collection to only what’s necessary for each feature and functionality.

4.2. Data Sharing:

Service Providers: We may share data with third-party providers for services such as analytics or payment processing, under strict privacy controls.
Legal Authorities: If required by law, we may disclose data to regulatory authorities.
Your Consent: We will only share data with third parties beyond these cases if you provide explicit consent.

4.3. Data Security: We implement industry-standard security measures, including encryption and access controls, to safeguard your data.

4.4. Data Retention: Data collected through the Extension is retained only as long as necessary to provide services or as legally required. Once data is no longer needed, it will be securely deleted or anonymised.

5. User Rights and Data Requests

5.1. Your Rights: You have the right to access, correct, delete, or restrict the processing of your personal data collected through the Extension, Website and Application.

5.2. Exercising Your Rights: To make a request, please contact us at privacy@freshprospects.ai

5.3 Access: You have the right to access your personal data and related details.

5.4 Correction: If any of your personal data is inaccurate, you may request that it be corrected or updated, including by providing additional information where needed.

5.5 Deletion: In certain cases, you can request that we delete your personal data.

5.6 Restriction of Processing: In some situations, you can ask us to restrict or block the processing of your personal data. When processing is restricted, we may continue to store your data but will not use it further unless necessary.

5.7 Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format where applicable. You may also ask us to transfer your personal data directly to another party where technically feasible.

5.8 Objection to Processing: You have the right to object to our use of your personal data for direct marketing at any time. Additionally, in some other cases, you may have the right to object to our processing of certain personal data, potentially requesting its deletion.

5.9 Withdrawal of Consent: Where we rely on your consent to process your personal data, you have the right to withdraw this consent at any time without affecting the lawfulness of any processing based on consent prior to its withdrawal.

6. Changes to This Privacy Policy

6.1. This Privacy Policy may be updated periodically to reflect changes in data practices or legal requirements. The "Last Updated" date indicates the most recent revision.